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Lone Star 811 Administrative Offices

515 N. Sam Houston Parkway East

Suite 610

Houston, Texas 77060

(713) 432 - 0365

 

Brian Simmons

General Manager

(713) 432 - 0365  Ext. 6

brian@lonestar811.com

 

Teandra Crawford

Call Center Supervisor

(713) 432 - 0365  Ext. 1

teandra@lonestar811.com

 

Darla Hoffpauir

Online Products Administrator

ITIC - Internet Ticketing

LTM - Locator Ticket Manager

ETM - Excavator Ticket Manager

(713) 432 - 0365  Ext. 2

darlah@lonestar811.com

 

Michelle Reed

GIS and Utility Database Administrator

IMAP - Internet Utility Database Management

(713) 432 - 0365  Ext. 7

gis@lonestar811.com

 

Greg Morganfield

Damage Prevention Coordinator

(713) 432 - 0365  Ext. 5

gregmorganfield@lonestar811.com

 

Joshua Rungee

Damage Prevention Coordinator

(713) 432 - 0365  Ext. 3

joshuar@lonestar811.com

 

Brian Tooley

Damage Prevention Manager

(713) 432 - 0365  Ext. 8

briantooley@lonestar811.com

 

What is The National Ticket Management System?

The National Ticket Management System is an easy to use, industry-proven software suite composed of the following parts…

Locator Ticket Management allows for precise control over the management, assignment, and tracking of your incoming locate requests.

Excavator Ticket Management is the excavator’s equivalent of Locator Ticket Management - Providing an extensive set of tools for excavators to manage, track, and monitor their own locate requests.

Damage Manager is a customizable web-based product that gives damage investigators, dispatch personnel, legal and billing departments the necessary tools to accurately & efficiently navigate

a damage through it's life cycle.

Ticket Check is a positive response system where locators provide their response with the status of the ticket, which can then be viewed using Search & Status.

Search & Status is a public portal that allows users to search, view, and print copies of locate requests, as well as check their status.

National Ticket Management System is a comprehensive suite of tools, all in one convenient website. It's completely web-based and paperless, accessible anywhere there’s an internet connection - even your smart phone! NTMS offers numerous levels of access & privileges that provide complete control over who has access to what, and when.

 

                                                   Click Here to learn more.

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